4 Must-Ask Questions for a Collision Shop after an Accident

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Learning About Cars One Problem At A Time Do you feel lost whenever you visit your mechanic? Even the best auto technicians can sometimes overwhelm their customers with jargon and technical details. Cars are complex machines, and it isn't always easy to explain problems in terms that it's easy for the average person to understand. We've experienced this too, and we know how frustrating it can be to pay for a repair bill that you don't fully understand. Our goal is to try to describe many common car problems in a way that even non-gearheads can understand. We hope that the information we provide here can give you confidence at the garage so that your car ownership experience can be more comfortable and enjoyable.



If you've recently been involved in a car accident, there's a good chance you'll need help from a collision repair shop to get your car looking and running properly again. Whether you're paying out of pocket for your repairs or will be filing a claim with your auto insurance carrier, it's up to you to choose a collision repair shop. As you explore your options, there are a few important questions you won't want to overlook.

1. What's Your Warranty?

Any reputable and honest collision shop will be happy to stand behind their work, offering some sort of warranty with every service they perform. Of course, not all collision shops offer the same type of warranty. Ideally, a repair shop will include not just a warranty on any parts installed, but on the labor performed to install them. Be sure to find out exactly what kind of warranty the body shop offers and what the process of filing a warranty claim would be if the need arises.

2. Is the Car Insured While in Your Hands?

While your car is parked at the collision repair shop, you'll want to be sure that you're protected in the event of a fire, theft, flooding, vandalism, or other damage. Otherwise, your insurance may not cover further damage or expenses. A reputable collision shop will be able to provide proof of liability and building insurance before you sign on the dotted line.

3. Will You Work with the Insurance Company?

If you'll be filing a claim with your auto insurance carrier, check to see if the collision repair shop will work directly with your insurance agent to save you time and hassle. Ideally, your collision repair shop will also bill your insurance company directly so you don't have to pay anything (other than your deductible) out of pocket.

4. When Will the Car Be Ready to Drive?

While your repair shop probably won't be able to tell you exactly when your car will be ready, they should be able to give you a general idea. If you don't have rental car reimbursement coverage on your auto insurance policy, you might also want to see if they'll provide you with a free loaner vehicle until yours is ready.

Choosing a collision repair shop after an accident is important, and by taking the time to ask these questions, you can select an auto body shop with confidence. For more information, contact companies like Select Collision Group.

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